What if ChatGPT could help with the behind-the-scenes chaos, too? In this session, we’ll explore how AI can support internal systems, communication, and delegation—from writing onboarding docs to creating checklists your team actually uses. Whether you're solo now or leading a small crew, this is about building sustainable tools that help your business scale, simplify, and stay sane.
Key Highlights:
How to use ChatGPT to: write onboarding documents or training guides, create SOPs (Standard Operating Procedures), draft meeting agendas, staff memos, or policy updates, and develop checklists and workflows (for yourself or your team)
Delegating smarter: prompts that help you prep info for VAs, contractors, etc.
Using ChatGPT to help you think through tasks before passing them on
Real tourism examples: how to train seasonal staff on guest interactions and checklist for tour prep, cleaning, or event setup